Shipping policy
Shipping Policy
At SilkReverie, we want your order to reach you safely and as quickly as possible. Please review our shipping information below before placing your order.
🚚 Shipping Across Pakistan
We offer delivery across Pakistan with a flat shipping fee.
Free Shipping
Enjoy FREE shipping on orders above Rs. 5,000.
Orders below Rs. 5,000 are subject to our standard flat shipping charge, which will be displayed at checkout.
📦 Delivery Time
Our estimated delivery times are:
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Punjab: 2–3 working days
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Other cities in Pakistan: 3–5 working days
Please note that delivery times are estimates and may vary depending on the courier service, destination, weather conditions, public holidays, or other unforeseen circumstances.
🕐 Order Processing & Dispatch
Orders are processed, packed, and dispatched Monday through Saturday, excluding public holidays.
Orders placed on Sundays or public holidays will be processed on the next working day.
Once your order has been dispatched, delivery will be handled by our courier partner.
🎉 Sale & Promotional Periods
During major sales, promotions, or periods of unusually high order volume, delivery may take longer than our standard delivery time.
We appreciate your patience and understanding during these busy periods.
📍 Delayed or Undelivered Orders
If your order has not arrived within the estimated delivery timeframe, please contact us so our team can check the status of your shipment.
Email: silkreverie@gmail.com
When contacting us, please provide your order number so we can assist you more quickly.
⚠️ Incorrect Delivery Information
Please make sure your name, phone number, and delivery address are correct when placing your order.
SilkReverie is not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated information provided by the customer.
📞 Need Help?
If you have any questions regarding your shipment or delivery, please contact our customer support team.
SilkReverie
Designed for your confidence, comfort & elegance.